Terms & Conditions

Cake Plaza - Terms And Conditions

 Who is Cakeplazaonline?

Cakeplaza.com is a site from where you will get with extraordinary blooms presents for your exceptional one. This page contains all terms and conditions that represent all requests set on this site.

Conveyance Timings

For all equivalent day orders, orders must be made before 5 pm around the same time. All requests made after this will be considered for conveyance most recently by the following day.

We don't ensure any planned conveyance, our standard conveyance timings are between 9:00 am to 9:00 pm. Customers can ask for explicit timings in the Special Instructions segment of instalment structure, we will attempt our best to respect the customer's demand yet can't submit 100% productivity in the planning of conveyance.

Conveyance timings whenever guaranteed can't be ensured if there should be an occurrence of uncommon conditions like outrageous climate conditions, riots, strikes, decisions, bands, amid surge hour days like Valentine's Day, Mother’s Day, Rakhi, New year Eve and so forth, the request cancelation would not be conceivable in such conditions.

For Valentine Midnight conveyance, conveyance, will be done between 10 PM to 01 AM


Every one of the limits are chosen by and none of the Discount and offers can be clubbed together.

Address Change

Any progressions to the beneficiary location would be engaged free of expense on the off chance that they ask for before 48hrs of the genuine conveyance. Changes after that won't be engaged the request would not be dropped Change of location would not be feasible for items from the blessing area after dispatch.

Request Change

Any progressions to the request would be engaged with physical changes whenever asked for before 48hrs of the genuine conveyance. Changes after that won't be engaged and the request would not be dropped. Wiping out charges of 5% are relevant on all scratch-off solicitations

Conveyance Product 

The bloom courses of action cannot be destined to be precise reproductions of the ones appeared nearby in light of various sellers and diverse season imperatives. Despite the fact that the amount of the item will be the equivalent if there must be substitutions as a result of non-accessibility of items these substitutions will be of equivalent or higher quality. Change of shade of blossoms due to non-accessibility will likewise viewed as under this condition. Additionally, the icing and the structure of the cake may change from the picture contingent on nearby accessibility.

Harmed conveyances

 We will take into account any reports of harm items/blooms around the same time of conveyance just i.e. Inside 24 hours of conveyance. The issue report must be bolstered with significant evidences of the harm made to the item.

Tenets for conveyance

a) Delivery will be made according to the conveyance guidelines. For example on the off chance that conveyance guidelines express that the item should be conveyed to the beneficiary it just won't be given to anyone else and will be considered conveyed if beneficiary isn't accessible. On the off chance that beneficiary doesn't acknowledge the conveyance, we will view the request as conveyed.

b) Cake plaza will almost certainly endeavor conveyance of your blessings just ONCE. On the occasion the conveyance isn't executed amid the endeavor, the client will even now be charged for the request and no re-delivery will be conceivable. We will consider the request executed in the beneath cases:

  1. Wrong sending/conveyance address.
  2. Beneficiary not accessible.
  3. Premises bolted.
  4. Wrong landlines/Mobile number or Extension number which may render us powerless to achieve the beneficiary for the conveyance.
  5. Beneficiary declining to acknowledge the conveyance.
  6. Conveyed the item at the Gate/Reception/Neighbor.
Substitution Policy

Every so often, substitutions of blooms or compartments are vital because of brief, provincial accessibility issues. If so with the blessing you have chosen, our accomplished flower specialists will guarantee that the style, subject and shading plan of your game plan is protected and will just substitute things of equivalent or higher esteem. We, be that as it may, claim all authority to substitute the blossoms (Including indicated shading) /different items with equivalent or higher incentive if there should be an occurrence of none accessibility of the ideal item.

Principles for Duplicate Orders

In the event that Cake plaza finds that a similar request has been made twice we will endeavor to contact the client and get that clarified. If the client isn't we will take the choice for our benefit and that will be conclusive.

Managing Fraudulent Customers

In the event that we discover any fake conduct from any customer as far as wrong location, deceptive message, odd conveyance timings or some other reason, we hold the ability to dismiss that request or boycott that client without being responsible to anyone.

 Tenets for unwarranted beneficiary

On the off chance that the last client isn't accessible for getting the set request and we have strict guidelines to convey just to the planned client the request will be considered conveyed and no discount will be made. If it's not too much trouble allude Cancellation and discount approach for further subtleties.

  • We hold the privilege to stretch out our administrations to any individual, association, gathering or specialty unit. We may won't serve any individual, association, gathering or specialty unit exclusively all alone will and we won't be liable to anybody.
  • Cake plaza may alter its Terms and Conditions every now and then. These terms will be administered by and developed as per the laws of India without reference to struggle of law's standards and debate emerging in connection hereto will be liable to the selective ward of the courts at Karnal.
  • These Terms and Conditions, together with cake plaza’s wiping out and discount arrangement, Privacy Policy, Disclaimer and different standards and strategies posted on the site, which are thusly joined as though put forward completely in these Terms and Conditions, comprise the whole understanding among you and cake plaza concerning your utilization of and material accessible on the site, and they supplant all earlier or contemporaneous interchanges and recommendations among you and cake plaza as for this site. Any rights not explicitly allowed in these Terms and Conditions are held.
I comprehend that cake plaza can send value-based and limited time messages on my enrolled telephone number.

On the off chance that you have any inquiries/remarks about our Terms and Conditions, it would be ideal if you email us at cakeplaza3@gmail.com